Terms of service

Terms of Service

Welcome to CustomGamesEU!
By visiting our website and/or purchasing from us, you agree to the following terms and conditions. Please read them carefully before using our site or services.


1. General

We reserve the right to update or change these terms at any time. Continued use of our website constitutes acceptance of any changes.


2. Products & Services

All products and prices are subject to change without notice. We strive to ensure that all descriptions and images are accurate but cannot guarantee that your device’s display will perfectly reflect actual products.


3. Orders & Payments

By placing an order, you agree to provide accurate and complete information. We reserve the right to refuse or cancel any order at our discretion.


4. Returns & Cancellations

Non‑personalised items can be returned within 14 days (EU customers) or 30 days (others), provided they are unused and in original condition. Personalised/custom items are non‑returnable unless damaged or defective. Orders can be cancelled within 24 hours if not yet shipped. See our full Return Policy for details.


5. Intellectual Property

All site content, including text, images, and logos, is the property of CustomGamesEU and may not be used without permission.


6. Liability

We are not responsible for any direct or indirect damages resulting from use of our products or services beyond what is required by law.


7. Governing Law

These terms are governed by the laws of the European Union and the United Kingdom.


Contact

For any questions about these terms, please contact us at:
customgameu@gmail.com